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Condos & Apartments
Lobbies, corridors, elevators and common elements held to a standard owners and tenants notice. Family-run in Northern Ontario since 1952.
Owners and tenants never see the boiler room, the roof membrane or the make up air unit. They see the entrance mat, the vestibule floor, the elevator cab, the corridor carpet and the glass in the front door. As far as they are concerned, that is the building.
In Northern Ontario the entrance is under attack for five months a year. Salt, sand and melt water arrive on every boot, every stroller and every dog. Slush stands in the vestibule. The grit that gets past it goes straight into the elevator, and the elevator distributes it to every floor.
Property managers rarely have trouble knowing what needs doing. The trouble is getting the same result every week, in every building, without being on site to check.
Most disputes over a cleaning contract are really disputes over what was in it. We price by common element, with a stated frequency on each one.
Anything left out of your scope is out because you took it out, and you will be able to see exactly where.
Complaints do not go to the contractor. They go to the board, in person, and directors take them personally at the annual general meeting.
Boards turn over. A new board inherits a cleaning arrangement nobody can explain, so it goes out for quotes again, and the corporation pays for the whole learning curve a second time.
Carpet and hard floors that are not maintained do not fail gradually in the budget. They get replaced early, and replacement moves the conversation from a monthly operating line to the reserve fund.
A tired lobby follows units to market. Buyers and prospective tenants walk through that entrance before they see anything else, and in a rental building the cost of that first impression shows up as turnover.
Matting maintained through salt season, vestibule floors and glass kept ahead of the melt, and grit removed at the door before it reaches the elevator and the corridors.
Hard floor and carpet programs planned in advance so the finish is renewed on a cycle, rather than replaced once it fails.
Cabs, tracks and thresholds get regular attention because they are the highest traffic square footage in the building.
Party rooms, fitness rooms, laundry rooms, garbage and chute rooms on a schedule that matches how hard residents actually use them.
Interior and exterior window cleaning, including our drone service for high glass on mid rise and high rise buildings where access is otherwise difficult. We were the first drone window cleaning service in Northern Ontario.
Ask us for a scope summary the board can review in a meeting and we will provide it in a form directors can follow without a site visit.
Do you price by unit count or by area?
By area and frequency. Unit count tells us how much traffic to expect, but the scope is what gets priced.
Can we start with common elements only?
Yes. Many corporations begin with the lobby, corridors and elevators, then add amenity spaces or floor programs once the schedule is settled.
Who do we call when something gets missed?
Us, directly. We are family owned and have been running this business in Northern Ontario since 1952. Escalation is short here.
Do you work in more than one of our buildings?
Yes. We have branches in Sudbury, Sault Ste Marie and Timmins, and a portfolio can be scoped building by building under one agreement.
Send us the building and we will walk it with you, then put a scope in writing broken out by common element. Boards can approve it line by line, and managers can hold us to it.
Reliable Cleaning Services · Northern Ontario since 1952
705-806-5660 · rcs@reliableclean.com
Sudbury · Sault Ste Marie · Timmins